
We believe that great service makes a difference! Monday to Thursday every week, we are open until 7 PM (CET), so you can get personal service and advice when you need it.
Customer service opening hours until Christmas
Monday | 8:00 AM – 7:00 PM (CET) | |
Tuesday | 8:00 AM – 7:00 PM (CET) | |
Wednesday | 8:00 AM – 7:00 PM (CET) | |
Thursday | 8:00 AM – 7:00 PM (CET) | |
Friday | 8:00 AM – 3:00 PM (CET) | |
Saturday | Closed | |
Sunday* | 8:00 AM – 4:00 PM (CET) |
*We are open Sundays in December
We know that you are really busy during the Christmas rush. That's why we have expanded our opening hours, so we can help you on business days up until Christmas and the first two Sundays in December; we will also be shipping orders on Sundays, so you can get them even faster (applies to all stock products without logo print.)
- Sunday, December 6th, 2020
- Sunday, December 13th, 2020
Contact us between 8:00 AM and 4:00 PM (CET)
Cyber Monday
We have found some amazing Cyber Monday offers for you! The offers are only valid on Cyber Monday, which is why we have expanded our opening hours, so you can get a hold of customer service until 9 PM (CET).
- Monday, November 30th, 2020
Contact us between 8:00 AM and 9:00 PM (CET)
Your products will be shipped quickly
The production process will begin as soon as we have your complete order. All shelf-items without logo printing or additional processing will be shipped on the same day, if you place your order before 2 PM (CET). (This applies to all opening days) If you order later, your products will be shipped on the following opening day.
We will do everything we possibly can to make sure your products will arrive in time for Christmas. But remember that it's the high season and the delivery time will likely be one day longer. Our advice: place your order well in advance!
If this is the first time you order with logo print, the process will take a few days longer, because your printing cliché has to be made first. More about logo print here >
Westpack is open between Christmas and New Year's Eve.
Naturally, we are here to help you between Christmas and New Year's Eve; we are here on December 28th, 29th and 30th. On the other side of New Year's Eve, we will be back on January 4th.
See when you can contact our customer service this December:
December 1st | 8:00 AM – 7:00 PM (CET) | |
December 2nd | 8:00 AM – 7:00 PM (CET) | |
December 3rd | 8:00 AM – 7:00 PM (CET) | |
December 4th | 8:00 AM – 3:00 PM (CET) | |
December 5th | Closed | |
December 6th | 8:00 AM – 4:00 PM (CET) | |
December 7th | 8:00 AM – 7:00 PM (CET) | |
December 8th | 8:00 AM – 7:00 PM (CET) | |
December 9th | 8:00 AM – 7:00 PM (CET) | |
December 10th | 8:00 AM – 7:00 PM (CET) | |
December 11th | 8:00 AM – 3:00 PM (CET) | |
December 12th | Closed | |
December 13th | 8:00 AM – 4:00 PM (CET) | |
December 14th | 8:00 AM – 7:00 PM (CET) | |
December 15th | 8:00 AM – 7:00 PM (CET) | |
December 16th | 8:00 AM – 7:00 PM (CET) | |
December 17th | 8:00 AM – 7:00 PM (CET) | |
December 18th | 8:00 AM – 3:00 PM (CET) | |
December 19th | Closed | |
December 20th | Closed | |
December 21st | 8:00 AM – 7:00 PM (CET) | |
December 22nd | 8:00 AM – 7:00 PM (CET) | |
December 23rd | 8:00 AM – 4:00 PM (CET) | |
December 24th | Closed | |
December 25th | Closed | |
December 26th | Closed | |
December 27th | Closed | |
December 28th | 8:00 AM – 4:00 PM (CET) | |
December 29th | 8:00 AM – 4:00 PM (CET) | |
December 30th | 8:00 AM – 4:00 PM (CET) | |
December 31st | Closed | |
January 1st | Closed |