Customer Case: The Moonflower Studio
A Testimonial from:
The Moonflower Studio
Renee Baker is the owner of the online jewelry store The Moonflower Studio which is based in Largo, Florida. She offers handmade, personalized and designer jewelry crafted using sterling silver, gold, precious and semi-precious gemstones. We asked her why she chose Westpack to be her packaging supplier.
There is a long way from Denmark to Florida. Almost 6,000 miles. But the distance was not a dealbreaker for Renee Baker when she went online looking for jewelry packaging. She remembers being impressed with Westpack’s broad range of solutions: “What originally drew me to Westpack was the variety of products they offer,” she explains. “The super-fast turnaround times and product quality were what got me to stay.”
While some of her work is done from scratch or through CAD design and 3D printing, other work consists of sourcing components and putting them together in various finished jewelry pieces. This approach allows her to offer many different designs at www.themoonflowerstudio.com.
With such a diverse product range, she also needed different packaging solutions. Luckily, she could find everything she needed at Westpack. “So far, I've ordered a nice selection of products from Westpack, including their jewelry boxes, cotton pouches, organza bags, branded paper gift boxes, and even stickers” she says. She also highlights the great shopping experience:
Reliability is important
The Moonflower Studio has a conflict free policy. This means that they only purchase diamonds from suppliers who comply with the Kimberley Process, which guarantees that the diamonds being sold are conflict-free. It goes without saying that a jewelry store with this level of reliability also values a reliable packaging supplier.
“I prefer Westpack over other suppliers for several reasons,” Renee explains. “Westpack proved to be unbelievably reliable before, after, and especially during the COVID-19 pandemic. While the whole world was brought to a stop, Westpack was branding and delivering boxes in record time without sacrificing quality. Their communication through every step of the process brought peace of mind to me and my team.”
Halfway across the globe in 5 days
The 6,000 miles from Denmark to Florida may seem like a long distance. But in a globalized world, there is not much of a difference if you buy from Scandinavian suppliers or from the US. In fact, Reenee was really impressed with the speedy delivery of her products: “I have a lot of experience in dealing with domestic and international vendors and to reliably have such good shipping times is remarkable. I've ordered unbranded boxes, had them shipped within 24 hours, and received them halfway across the globe in 5 days.”