Westpack's Whistleblower scheme
Westpack's Whistleblower Scheme
Westpack's whistleblower scheme allows Westpack employees, cooperating factories, suppliers, partners, and customers to report incidences where internal policies have not been upheld or (inter)national laws/regulations have possibly been broken.
Reporting can be done in full anonymity by contacting Westpack's external whistleblower lawyer (employed by the internationally recognized auditing firm Ernst & Young). All GDPR rules will be upheld.
Ernst & Young is not Westpack’s accounting firm and is consequently completely impartial.
When a party submits a review, it will be Ernst & Young who respond to the reviewer. At the same time, the management of the company will receive information about the notification – completely anonymized. Westpack’s board of directors will receive quarterly reports on current reports and the subsequent actions from management.
Be considerate before reporting
Reporting an issue through a whistleblower scheme is a serious matter. Before you do so, we urge you to take the following into consideration:
Are you unhappy with a product or a service?
This is not the appropriate place for these types of complaints. Contact our customer service instead.
Are you reporting an issue in good faith?
We kindly ask you to make a clear distinction between your own personal opinions and the actual legislations/regulations on a given subject.
Are you simply worried or have a vague suspicion?
We are a transparent company, and you can always contact Westpack directly, if you have concerns. Perhaps the (potential) issue can be fixed even faster if we do not have to launch an investigation first.
Report an issue
If you wish to be completely anonymous, you should contact our whistleblower lawyer at Ernst & Young. Every notifier is guaranteed 100% anonymity. Ernst & Young are responsible for storing and managing reports according to strict confidentiality rules.
Nuestros valores principales
Responsabilidad
En Westpack, no responsabilizamos a nuestros empleados, ellos se responsabilizan por su propia iniciativa. Los empleados que asumen la responsabilidad reciben la autorización necesaria. Mostramos confianza en el otro, en el cliente, en el proveedor, y creemos en nuestra propia capacidad y la de nuestros socios para actuar con éxito.
Confianza
En Westpack, nos enorgullecemos por honrar nuestros compromisos. Un "Sí" obliga, por lo que decimos "No" en caso de que excedamos nuestras propias limitaciones. Hacemos que nuestra misión, visión y resultados sean visibles internamente, y no es menos importante que abordemos los asuntos sin rodeos y a su debido tiempo.
Comunidad
En Westpack, es esencial que estemos de acuerdo en la unidad de nuestros objetivos comunes. En ese sentido, ganamos y celebramos nuestro éxito juntos. Mostramos interés los unos en los otros, y nos entusiasmamos fácilmente. Nos apoyamos mutuamente y pedimos ayuda si no podemos resolver algo por nosotros mismos.
Visión de negocios
En Westpack, el cliente tiene derecho a obtener el producto correcto al precio correcto. Todos los elementos contribuyen a la misma conclusión, tanto para el cliente como para Westpack y sus empleados. Siempre buscamos la simpleza en lo que emprendemos y siempre nos esforzamos por mejorar basándonos en un diálogo constructivo con nuestros clientes y empleados.